FAQ

We attend Monday to Friday, on appointment only.
You can quickly and easily book your appointment at: https://barcelona-family-doctor.selectandbook.com/
Or call +34 616885104, send us a whatsapp or contact us by email: [email protected]
Phones are answered during the following hours:
Monday - Friday 9.00 - 16.00,  if you don't receive an answer straight away please leave a message and we will call you back as soon as possible.
 
We do not make appointments in the weekends. If you need to see a doctor in the weekends or evenings, without emergency, there is the possibility to go to the CUAP (Centres d’urgències d’atenció primària) the public health centres that are open 24 hrs all the days of the year. For locations click here)
If there is an emergency call 112 ,
Call 061 for ambulances or go to the emergency department of your nearest hospital. 

 Unexpected events can arise at any time. If you are unable to attend your appointment, please cancel at least 24 hours in advance by email, phone, or SMS/WhatsApp message. Failure to attend or cancel within 24 hours will result in the consultation fee being charged. 

Yes, we see patients at the clinic la Rotonda. Passeig de Sant Gervasi 55 in Barcelone. 

No, this is currently in Spain no longer needed

No, an appointment is always needed. You can call our office at +34 616885104, send us a whatsapp or contact us by email: [email protected]
Phones are answered during the following hours:
 Monday - Friday 8:30 - 18.00, if we don’t answer please leave a message and we will call you back as soon as possible.
We do not make appointments in the weekends. If you need to see a doctor in the weekends or evenings, without emergency, there is the possibility to go to the CUAP (Centres d’urgències d’atenció primària) the public health centres that are open 24 hrs all the days of the year. For locations click here)
If there is an emergency call 112 
Call 061 for ambulances or go to the emergency department of your nearest hospital. 

You can quickly and easily book your appointment at: https://barcelona-family-doctor.selectandbook.com/
Alternatively, you can call our office at 659436301,  send us a Whatsapp or contact us by email [email protected].

Phones are answered during the following hours:
Monday - Friday 9.00 - 16.00, if we don’t answer please leave a message and we will call you back as soon as possible. 

At the clinic you can pay with card or cash. 
A consultation online needs to be paid in advance. This can be done by bank transfer. 
A home visit can be paid in advance, with card or can be paid in cash at the end of the consultation, cheques are not accepted. 

Dutch, English and Spanish

Most lab results are back in 3 days. However some tests take a longer time to process.

Each insurance company policy varies, but in general the doctor needs to see you first, prior to referring to the correct specialist. 

We are currently accepting new patients 

We do not have an agreement with health insurances. Most private insurance companies will reimburse 80% -100% of the costs of your medical treatment,  depending on your policy. We strongly advise to check this with your insurance beforehand. 

You will first have to pay for your consultation after the visit. You´ll receive an invoice that you can submit at your insurance. Normally travel insurances cover medical visits. If you travel with your health insurance only, It depends on your policy if they will fully reimburse you. For both cases we advise to check with your insurance beforehand.